By accessing rivara.online or using RiVara Business OS, you agree to these Terms. If you use RiVara on behalf of an organization, you represent that you can bind that organization.

RiVara provides software for AI-assisted reception, scheduling, knowledge retrieval, voice/chat conversations, and related operational workflows. Features may change as we improve the product. Beta or preview features may be unstable and offered without warranties.

You are responsible for safeguarding credentials, inviting only authorized staff, and configuring your organization correctly. You must promptly revoke access when someone leaves your team.

You may not misuse RiVara, interfere with other tenants, attempt to access data outside your organization, reverse engineer the service beyond lawful limits, or use the platform for unlawful, harmful, or deceptive activity.

You retain ownership of content you upload (knowledge, staff data, conversation inputs). You grant RiVara a limited license to host and process that content solely to provide the service. You represent that you have rights to the content you submit and that it does not violate third-party rights or law.

AI responses can be incomplete or incorrect. You remain responsible for verifying critical decisions, medical/legal/financial advice boundaries, and escalation to humans when required by your industry rules.

Paid plans are billed according to the order, proposal, or pricing page in effect when you subscribe. Taxes may apply. Non-payment may result in suspension.

Each party will protect the other's confidential information with reasonable care and use it only for performing under these Terms.

Except as expressly stated in a signed order, the service is provided "as is" without warranties of merchantability, fitness for a particular purpose, or non-infringement to the fullest extent permitted by law.

To the maximum extent permitted by law, RiVara is not liable for indirect, incidental, special, consequential, or lost-profit damages. Aggregate liability for claims relating to the service is limited to fees paid to RiVara for the service in the three months before the claim.

Either party may terminate for material breach if not cured within a reasonable period after notice. Upon termination, your right to access ends; we will handle data deletion/export according to our Privacy Policy and any order terms.

We may update these Terms. Continued use after the updated date constitutes acceptance of the revised Terms for ongoing use.

Legal and commercial questions: business.rivara@gmail.com.