Integrations

Connect the stack you already run.

Calendars, models, telephony, and email — wired through adapters so RiVara stays the Business OS, not a brittle one-off script.

Integration categories

SchedulingVoiceAI / LLMMessagingAutomation

Available and upcoming

Status reflects product readiness. Ask during demo for roadmap dates.

Google Calendar

Available

Scheduling

Sync availability and write bookings where your team already plans their day.

Your Choice of LLM

Available

AI / LLM

OpenAI is the default, with Anthropic (Claude) available today for conversation understanding, tools, transcription, and notetaking. Pick a provider per organization from Integrations — no rewrite required.

Your Choice of Voice Engine

Available

Voice

Production phone calls run on OpenAI Realtime by default, carried over Twilio telephony. Additional realtime voice engines plug into the same adapter as they come online — selected per organization from Integrations.

SMTP Email

Available

Messaging

Send staff invite and operational emails through your SMTP provider.

Webhooks

Coming soon

Automation

Push booking and conversation events into your CRM or ops stack.

WhatsApp & SMS

Coming soon

Messaging

Extend receptionist flows to messaging channels customers already use.

Integration FAQ

Do I need every integration on day one?+

No. Most teams start with knowledge + chat receptionist + calendar, then add voice and messaging as volume grows.

Can providers be swapped later?+

Yes. RiVara uses provider adapters so business logic stays independent of a single LLM or voice vendor. OpenAI is the default; Anthropic (Claude) is available today as an alternate LLM, and additional realtime voice engines plug into the same adapter layer as they come online — all selected per organization from Integrations, no code changes.

Which model powers notetaking and call summaries?+

Whatever LLM is configured for your organization — OpenAI or Anthropic (Claude) today. Because summarization runs through the same provider adapter as conversation understanding, you are not locked into one vendor's model for documentation.

Looking for a specific CRM? Contact sales.

See integrations in a live workspace

We will show calendar booking, knowledge retrieval, and invite email flows end to end.